Velvet Stories — Support
Velvet Stories is provided by Pedro Manfredi (Clutch Developer). Read Clutch Developer’s publishing sources for context about the studio’s projects.
Questions, problems, or feedback about the app? We answer every message.
Email info@clutchdeveloper.com and include the email address of your Velvet Stories account so we can find it. We aim to reply within 2 business days.
Subscriptions & purchases
- Velvet+ includes 3 story tokens every day; free accounts receive 1 token per day. Tokens refill once a day.
- Subscriptions renew automatically until cancelled and can be cancelled anytime in your device's store settings: App Store → your Apple account → Subscriptions, or Google Play → Payments & subscriptions.
- Refunds for purchases are handled by Apple and Google through their standard refund processes.
- Purchases not showing up? Use Restore purchases on the subscription screen in the app, then contact us if anything is still missing.
Account & data
- You can delete your account and all of its data directly in the app: Account → Delete my account.
- For data access or deletion requests by email, see our Privacy Policy for what we store and how requests are handled.
Legal
Velvet Stories is an 18+ app for adults.